Terms of Service

Last updated: February 22, 2026

1. Acceptance of Terms

By accessing and using YardChaser ("the Platform"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use the Platform.

2. Description of Service

YardChaser is an online platform that connects homeowners and property managers ("Customers") with independent lawn care service providers ("Contractors"). YardChaser facilitates the connection between Customers and Contractors but is not a party to the actual service agreement between them.

3. User Accounts

To use certain features of the Platform, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify YardChaser immediately of any unauthorized use of your account.

4. Customer Responsibilities

As a Customer using the Platform, you agree to:

  • Provide accurate property information and service requirements
  • Ensure safe access to your property for service providers
  • Pay for services rendered according to the agreed terms
  • Provide honest and fair reviews of service providers
  • Comply with all applicable local laws and regulations

5. Contractor Responsibilities

As a Contractor using the Platform, you agree to:

  • Maintain valid business licenses and insurance as required by Alberta law
  • Provide services in a professional and timely manner
  • Honor accepted service requests and agreed-upon pricing
  • Maintain your own equipment and tools in safe working condition
  • Comply with all applicable local, provincial, and federal laws

6. Payment Terms

YardChaser facilitates payment processing between Customers and Contractors. Customers pay for services through the Platform, and YardChaser remits payment to Contractors after deducting a service fee of 17% of the transaction value. Payments to Contractors are processed within 24 hours of service completion and customer approval.

7. Cancellation and Refund Policy

Customers may cancel service requests before a Contractor accepts the job without penalty. Once a Contractor has accepted a job, cancellations may be subject to fees. Refunds are issued at YardChaser's discretion in cases of service disputes or non-performance.

8. Insurance and Liability

Contractors must maintain liability insurance coverage of up to $2 million as a condition of using the Platform. YardChaser is not responsible for damages, injuries, or losses arising from services performed by Contractors. Contractors are independent service providers, not employees or agents of YardChaser.

9. Dispute Resolution

In the event of a dispute between a Customer and Contractor, YardChaser may assist in facilitating resolution but is not obligated to do so. Any disputes that cannot be resolved through the Platform shall be governed by the laws of Alberta, Canada.

10. Prohibited Conduct

Users may not:

  • Use the Platform for any illegal purpose
  • Circumvent the Platform to arrange services directly and avoid fees
  • Post false, misleading, or fraudulent information
  • Harass, threaten, or abuse other users
  • Attempt to gain unauthorized access to the Platform or other users' accounts

11. Intellectual Property

All content on the Platform, including text, graphics, logos, and software, is the property of YardChaser or its licensors and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works from any content without express written permission.

12. Termination

YardChaser reserves the right to suspend or terminate your account at any time for violation of these Terms of Service or for any other reason at our sole discretion. Upon termination, your right to use the Platform will immediately cease.

13. Limitation of Liability

To the fullest extent permitted by law, YardChaser shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform or services obtained through the Platform. Our total liability shall not exceed the amount of fees paid by you to YardChaser in the twelve months preceding the claim.

14. Changes to Terms

YardChaser reserves the right to modify these Terms of Service at any time. We will notify users of material changes via email or through the Platform. Your continued use of the Platform after such modifications constitutes acceptance of the updated terms.

15. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.

16. Contact Information

If you have questions about these Terms of Service, please contact us at:

YardChaser
Email: [email protected]
Phone: (403) 462-6965
Calgary, Alberta, Canada

By using YardChaser, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.